FAQ

What is the best use for a Powrtab?

Powrtabs is best used on the go or for emergency situations. It's perfect to take to for travel, concerts, hikes, and late nights out.

How long should I expect to wait for processing?

All orders process within 1-2 days of placement 

What is the shelf life on a Powrtab?

If unused, the Powrtab can last up to 5 years.

Can you recycle a Powrtab?

Yes they're 100% recyclable. Li-ion batteries contain less toxic metals than other types of batteries which may contain lead or cadmium and are generally categorized as non-hazardous waste. Li-ion battery elements including iron, copper, nickel and cobalt are considered safe for incinerators and landfills by the federal government.

How much charge will one Powrtab give me?

Each Powrtab has the charging capability to give most phones up to 4 hours of on the go battery life. They will also give most wireless headphones a full charge. 

How should I dispose of my empty Powrtabs?

Each Powrtab is contained within a biodegradable compact cardboard casing that can be composted or recycled. We encourage you to recycle the inner contents of each Powrtab, including its battery, at a convenient battery recycling location. 

Are Powrtabs sold in packs of more than one?

Yes, you can purchase Powrtabs in packs of more than one online or at retail locations near you.

What types of devices will a Powrtab charge?

Your Powrtab can charge any device with a lightning or micro usb port.

What is the return policy on Powrtabs I have purchased online? 

Powrtabs purchased online may be returned up to 15 days after purchase, if unopened. 

What is our recommended use? 

For best results use Low Power/Airplane mode with little to no phone activity while charging. 

How do I know when my Powrtab is dead?

Plugging a Powrtab into your device should cause it to react the exact same way to being charged with a cord. If you don't receive similar results (i.e no blinking light, no chime noise) your Powrtab is likely empty.

What if my Powrtab isn’t charging my device?

The Powrtab has most likely run out of power. 

Do I need to charge the Powrtab before it’s ready to use?

No, the Powrtab comes pre-charged.

Can a Powrtab fit in my phone if I have a case?

Yes, we left enough room for the Powrtab to fit on most cases